Relocation resources

What you need to know about temporary housing.

Whether you're a policyholder navigating displacement for the first time or an adjuster looking for a clear process, these guides are here to help.

Family standing in front of their new temporary home

Resources & guides

Practical information for families and adjusters navigating temporary housing.

For policyholders4 min read

Using relocation services during a home remediation

Discovering water damage, mold, or fire damage is stressful enough without figuring out where you'll sleep. Here's how temporary relocation services work — and how to make the process easier on yourself.

For policyholders4 min read

Displaced from your home? A practical checklist for the first 48 hours.

The first two days after a displacement are the most disorienting. This checklist helps you focus on what matters most — and avoid common mistakes that complicate the claim later.

For adjusters4 min read

A quick guide to ALE housing referrals for insurance adjusters.

Placing a policyholder in temporary housing is one of the most time-sensitive parts of an open claim. Here's how to make the referral process as smooth as possible.

For policyholders3 min read

What to expect when you move into temporary housing.

Moving into a furnished rental during a claim is different from a hotel stay or a permanent move. Here's what the experience typically looks like — and how to make the most of it.

Have a question not covered here?

We're happy to answer questions about ALE coverage, the placement process, or what to expect. Reach out and we'll respond the same day.

Same-day response. Direct carrier billing. No out-of-pocket costs.